Schneider Pool and Spa - 1204 Norman Acres Road North, Troy

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Reviews about Schneider Pool and Spa

• Crystal Bannister
  ★ ☆ ☆ ☆ ☆
  Is there a zero star rating....Hey may build beautiful pools, but he has horrible customer service. I use to recommend him to everyone I know for pools and service until I had a pool built by him and it took over 3 months to complete. He would never answer his phone when we called, and he would only communicate via text msgs. Then he would say our text msgs were too "harsh" or had a tone - you can never judge texts for tones...Just answer the phone and talk to people. Let them know what is going on with a project or what is going on for the week. There would be days he wouldn't even show up. It was always our fault when something went wrong. Now he is refusing to put our pool cover on and close our pool which was part of the deal and we have requested for close to a month.
• NoobKing87
  ★ ★ ★ ★ ★
  My kids wanted a pool. They dogged me about it forever. I finally broke down and agreed. So I gave Schneider pool and spa a call. The owner himself came out and listened to our needs and together we came up with a design that fit my yard and exceeded what I thought was possible. He even took the time to educate a pool newbie like myself on proper maintenance and even gave me his personal phone number if I had any questions in the future. When he and his team were done I was blown away and now my family and I have our own oasis in our yard that feels like a vacation every day. I was more than pleased with his work and professionalism and would definitely suggest them to anyone considering a new pool.

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